Customers and people across social media have attacked KMR Cars last week after it was claimed the driver – whose identity has not been revealed – had allegedly refused to drive the poppies from Perry Common Royal British Legion to the stadium.
The row reportedly happened on Thursday afternoon, with a driver called to the club to take poppies to Aston Villa FC ahead of last night’s designated Remembrance Day match with Bolton Wanderers.
Volunteers from the Royal British Legion along with members and representatives of the Armed Forces were due to be selling poppies on the day.
On Thursday, though, members of the Perry Common Royal British Legion ordered a KMR Cars taxi to drop off poppies to Villa Park.However, it’s been claimed that a driver asked what the poppies were before refusing to take them.
While the Perry Common Royal British Legion club have not yet commented on the accusations, KMR Cars told how they were conducting a ‘full internal investigation’ into the claims.
KMR Cars placed the following statement on their Facebook Page:
In regard to the allegations made on the 01/11/18, KMR Cars have completed the full investigation
We had taken the call of the booking at ‘13:01’, we then ‘Dispatched’ the journey to the driver at ‘13:01’.
The drivers ‘Vehicle Arrived Time’ was ‘13:19’, his ‘Picked up’ time was ‘13:19’ and his ‘Job Completed’ time was ‘13:19’.
Therefore, on our system it had shown that the journey had been completed by the driver, which clearly had not been.
Which shows that the driver had lied about even picking up the journey and completing the job.
Due to this gross negligence of the driver and incompetence by not alerting the office of him not picking up the passenger, KMR Cars have dismissed the driver who cannot be named (due to Data Protection Act) and he shall no longer be representing KMR Cars.
All drivers are vetted and Licensed by their local council, therefore this matter has also been reported to Enforcement at Birmingham City Council (the identified drivers council) and the drivers’ details such as Badge Number, Vehicle Details have now been passed on to them and they are looking into this as a matter of urgency.
We are now working with the Birmingham City Council regarding this issue and are assisting them in any way possible.
Once again we would like to reiterate KMR Cars as a company acknowledges and has the most utmost respect for those who fought and put their lives on the line for all of us present today and must be deservedly be remembered on Remembrance Sunday with the poppy being of a symbol of such sacrifice.
KMR Cars has a ZERO PERCENT policy on any single staff/driver/customer who wishes to defame any remembrance/religious views.
KMR Cars does not tolerate bias on the grounds of Race, Religion, Beliefs, Sex, Gender, Disability or other.
KMR Cars would like to apologise for the outrage that has been a result of this incident whilst we have needed time to gather information.
The company would like to thank those of you that have been patient in this matter and again reiterate that KMR Cars is grateful to our fallen heroes and are happy to have poppies in the vehicle as we have for a number of years preceding this incident.”
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