Google services including YouTube, Docs and Gmail knocked offline

A number of Google applications including YouTube, Gmail and Docs have suffered a UK wide outage, with users unable to access many of the company’s services. UNN’s Oliver Down understands that the outage began shortly before midday UK time and lasted more than half an hour before services were restored.

Users around the world also reported problems with Gmail, Google Drive, the Android Play Store, Maps and others. Google’s search engine did however remain working by the problems affecting its other services.

Google have said that the problem hit its authentication system, which is used for logging in and lasted around 45 minutes. The outage significantly impacted on millions of users with many relying on Google services for basic work apps such as email and calendars.

Users of Google Docs could continue to work if they had synced documents offline but were unable to use any online features.

The outage also affected Google-connected smart devices such as Home speakers – leading some users to complain on social media of being unable to switch off some lights in their homes. Google released a statement on the outage which said: “We’re aware of a problem with Gmail affecting a majority of users. The affected users are unable to access Gmail”. 

Today’s outage may have been brief but it has served as an unnerving reminder of just how dependent millions of people have become on services provided by Google. Once the outage was resolved Google said in a statement: “All services are now restored. We apologise to everyone affected, and we will conduct a thorough follow-up review to ensure this problem cannot recur in the future”.

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